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YOLA Collection –

Terms and Conditions

Effective Date: February 10th, 2026

Welcome to YOLA Collection (“YOLA,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and participation in our website, programs, events, services, and community initiatives. By engaging with any part of YOLA, you agree to be bound by these Terms.

1. Mission & Purpose

YOLA Academy is an educational and community-centered organization dedicated to civic engagement, human rights advocacy, healing, and creative empowerment—especially for children and survivors of trauma. All programs and services are provided in alignment with this mission.

2. Eligibility

  • Participants must be 13 years of age or older, or have parental/guardian consent.

  • Certain programs may include additional requirements such as age limits, applications, or interviews.

  • YOLA reserves the right to deny or revoke participation to anyone who violates these Terms or jeopardizes the safety of others.

3. Code of Conduct

All participants, volunteers, mentors, and visitors agree to:

  • Treat every person with dignity, respect, and cultural sensitivity

  • Refrain from harassment, discrimination, hate speech, or violence

  • Protect confidentiality within therapy and support spaces

  • Follow program guidelines and staff instructions

  • Use YOLA resources ethically and lawfully

Failure to follow this Code of Conduct may result in immediate removal from programs.

4. Program Participation

  • YOLA programs are educational, supportive, and community-based.

  • Participation does not create a therapist–client, attorney–client, or medical relationship unless a separate written agreement is signed.

  • Program schedules, facilitators, and content may be adjusted as needed.

5. Not Professional or Emergency Services

YOLA provides mentorship, education, peer support, and wellness resources. We do not provide:

  • Medical or psychological diagnosis

  • Legal representation

  • Crisis or emergency mental health treatment

If you are experiencing an emergency, call 911 or the 988 Suicide & Crisis Lifeline immediately.

6. Fees, Payments & Donations

  • Program fees, when applicable, are non-refundable unless YOLA cancels the program.

  • Donations are voluntary and non-refundable.

  • Scholarships or fee waivers may be offered at YOLA’s discretion.

7. Intellectual Property

  • All YOLA materials—including curriculum, logos, media, and program content—are the property of YOLA unless otherwise credited.

  • Materials may not be copied, sold, or redistributed without written permission.

  • Creative works made by participants remain their property; YOLA may request consent to showcase them.

8. Photo, Video & Media Release

By attending YOLA events or programs, you grant YOLA permission to use photographs, video, or testimonials for:

  • Website and social media

  • Educational and grant reporting

  • Promotional materials

You may opt out at any time by submitting a written request to YOLA.

9. Privacy & Confidentiality

YOLA collects only the information necessary for participation and safety. We will:

  • Never sell personal data

  • Protect survivor confidentiality

  • Share information only with consent or when required by law

Please review our Privacy Policy for full details.

10. Assumption of Risk & Liability

To the fullest extent permitted by law:

  • YOLA nor USASO is not liable for injuries, losses, or damages arising from participation.

  • Participants assume responsibility for their own wellbeing.

  • YOLA nor USASO is not responsible for third-party services, speakers, or external links.

11. Termination of Participation

YOLA may suspend or terminate involvement if a participant:

  • Violates these Terms or the Code of Conduct

  • Threatens the safety of others

  • Misuses YOLA programs or resources

12. Governing Law

YOLA is an organization and initiative founded and managed by Bernadette Agano. The United States Anti-Slavery Organization (USASO) supports, promotes, and endorses the survivor therapy programs and mission, but is not responsible for any activity conducted outside of the United States or activity that it does not lead directly with the approval of the entire board of directors. These terms shall be governed accordingly under the relevant and appropriate law regarding non-profit organizations in the Democratic Republic of Congo. 

13. Changes to These Terms

YOLA may update these Terms at any time. Continued participation constitutes acceptance of any updates.

14. Contact Information

All questions and concerns should be directed to Bernadette Agano, using the chat feature or "Contact Us" button on website to send a message. Alternatively WhatsApp number is available below.​ By using YOLA Academy services or participating in any program, you confirm that you have read, understood, and agree to these Terms and Conditions.

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